Terms and Conditions

GENERAL TERMS AND CONDITIONS OF SALE

The following Terms and Conditions apply to any sale made by Intimus International NA.

1. We reserve the right to correct errors in quotations or any other pertinent matter.
2. Our obligations under all sales, agreements, and contracts are made contingent upon strikes, fires, accidents, transportation delays, government regulations and requirements beyond our control.
3. All prices stated are based upon our cost under existing laws. If such costs are increased by any legislation, rule, regulation, ordinance, or law, the amount of such increased costs shall be added to the prices stated.
4. We reserve the right to increase prices without advance notice.
5. All sales will be invoiced in US Dollars and payable only with US funds.
6. PRODUCT WARRANTY – For complete Warranty Information – Click Here
7. Quotations, catalogs, literature, and other general information are subject to obsolescence, modification, and may change without notice.
8. Customer further acknowledges that it has control over the installation, maintenance, and operation of any item purchased from Intimus International NA and accordingly agrees: (i) to properly train and supervise its employees, agents and operators in the operation and maintenance of the equipment; (ii) to disclose to and to have available to its employees, agents and operators a copy of the owner’s manual, maintenance, safety instructions and warnings provided by seller; (iii) not to modify, alter or misuse the equipment; and (iv) to accept all responsibility and liability for injury to person or property arising from the removal of safety equipment and warnings or from customer’s decision not to purchase safety equipment or to fail to take any other action recommended by Intimus International NA or its re-seller.
9. Acceptance of any purchase order is expressly made conditional on purchaser’s assent to terms and conditions of sale set forth herein. Any inconsistent terms in any document received from purchaser will not be binding on Intimus International NA.
10. PRODUCT RETURNS
    1. No product returns accepted with prior written consent.
    2. In the event a product was purchased from an Intimus Dealer, RMA requests must be initiated with that dealer.
    3. All items must be returned in original packaging.
    4. All returns must be shipped freight prepaid.
11. SHIPPING CLAIMS
    1. Claims for shortages must be reported within 24 hours of receipt of goods.
    2. Claims for Loss, Damage or Non-Delivery must be filled with shipping carrier.
12. These Terms and Conditions, any sale by Intimus International NA, and any agreement or contract between Intimus International NA and customer shall be governed by and construed under the laws of the State of Indiana. Any action or proceeding arising out of or related to these Terms and Conditions, or any sale by Intimus International NA, and any agreement or contract between Intimus International NA and customer, must be brought in a state or federal court located in the State of Indiana to the extent that any such court has subject matter jurisdiction over the same, and customer agrees that those courts shall have personal jurisdiction over customer in any such action or proceeding.
13. Customer understands that we may obtain customer’s credit card number and related information about it and its credit card account. We will use what we, in our sole discretion, determine are reasonable efforts to attempt to ensure that non-authorized third parties do not obtain that information from us or our records. However, through negligence, error or otherwise, such efforts may not, in all cases, prove to be successful, or may not be properly applied. This is a risk which customer accepts, and customer agrees, to the full extent allowable by law, to hold us, including our affiliates, directors, officers, employees, contractors, and agents, harmless from, and indemnify all of those parties against, all claims, damages and losses resulting in whole or in part from a non-authorized third party obtaining any of that information. As stated elsewhere in these terms and conditions, customer agrees that the laws of the State of Indiana will apply to any unauthorized access to information concerning customer or customer’s credit card account.
14. All commodities, software, or technology purchased from Intimus International NA are subject to the export and re-export control laws and regulations of the United States, including but not limited to the Export Administration Regulations (“EAR”) and Department of the Treasury Office of Foreign Asset Controls (“OFAC”) Regulations. Intimus International NA expects all distributors and customers to comply with these laws and regulations. Without limiting the foregoing, the distributor/customer cannot, without proper authorization from the applicable United States Government Agency, export, re-export, or transfer any commodity, software, or technology purchased from Intimus International NA, either directly or indirectly, to any entity, country, or national of any country in breach of such laws and regulations. Furthermore, Intimus International NA expects that the distributor/customer shall indemnify and hold harmless Intimus International NA from and against any claim, proceeding, action, fine, loss, cost and damages arising out of or relating to any noncompliance with export control regulations by distributor/customer, and distributor/customer are expected to compensate Intimus International NA for all losses and expenses resulting thereof, unless such noncompliance was clearly not caused by fault of the distributor/customer.